These Website Terms and Conditions govern your access to and use of the Face First Media website, including its pages, enquiry forms, newsletter forms and other features made available through the website.
By accessing or using this website, you confirm that you have read, understood and agreed to these Terms and Conditions.
When we refer to “Face First Media”, “we”, “us” or “our”, we mean:
Face First Media
Physical address: 3 Monzali Drive, Hilton Gardens, Hilton, KwaZulu-Natal, 3245
Telephone: 033 413 2439
Email: info@facefirstmedia.co.za
Website: facefirstmedia.co.za
The website provides information about Face First Media, its outdoor advertising network and its services for:
The website may also allow users to request media packs, pricing, site availability, campaign recommendations, property assessments, proposals, company information and other resources.
Unless expressly stated otherwise, website content is provided for general information only and does not constitute a binding quotation, contractual offer, professional advice or guarantee.
Advertising campaigns, billboard bookings, production, printing, installation, campaign rotation, site leases, landlord arrangements and other commercial services are governed by separate written quotations, booking confirmations, insertion orders, leases or service agreements.
Where there is any conflict between these Website Terms and Conditions and a separately signed commercial agreement, the separately signed agreement will apply to the relevant service.
Submitting an enquiry, requesting a media pack or discussing a potential campaign does not create a binding agreement between you and Face First Media.
Billboard and digital-screen availability may change at any time.
Any pricing, availability, audience information, campaign timing, estimated impressions, property-income projections or other commercial information supplied through the website or during an initial enquiry is provisional unless confirmed in writing by Face First Media.
A booking will only be regarded as confirmed once:
All quotations remain valid for the period stated in the quotation.
Campaign recommendations are based on the information available to us at the time, including the advertiser’s objectives, audience, geography, budget, campaign duration and available inventory.
We do not guarantee a particular level of sales, enquiries, website traffic, brand awareness or other commercial result from any advertising campaign.
Audience figures, reach estimates, traffic information, case studies and performance examples may be based on third-party research, historical information, industry data or estimates. They are provided as guidance and do not constitute guaranteed results.
Submitting property details does not guarantee that a property will qualify for a billboard or digital advertising structure.
Property suitability may depend on factors including:
Any potential lease income or commercial return will only be binding once recorded in a signed lease or other written agreement.
Statements regarding construction costs, maintenance, insurance, approvals and landlord responsibilities remain subject to the final agreement concluded between Face First Media and the property owner.
You agree that all information you provide through the website is accurate, complete, lawful and not misleading.
This may include:
You must update or correct information where it becomes inaccurate.
Where you provide artwork, photographs, trademarks, logos, copy or other campaign material, you confirm that:
You grant Face First Media the limited right to reproduce, resize, adapt, print, install, display and photograph the material to the extent reasonably necessary to provide the requested services.
Face First Media may reject or require changes to material that is unlawful, technically unsuitable or reasonably likely to cause reputational, regulatory or legal harm.
All website content, including text, photographs, graphics, layouts, branding, logos, site inventories, maps, designs, structure information, downloadable documents and software, belongs to Face First Media or its licensors unless otherwise indicated.
You may view, download and print website material for legitimate personal or internal business purposes.
You may not, without our prior written permission:
You may not use the website to:
We may restrict or block access where we reasonably suspect misuse, unlawful activity or a security risk.
By communicating with Face First Media through the website, email, live chat or another electronic channel, you agree that communications may take place electronically.
A data message or email will not create a binding agreement unless Face First Media has expressly confirmed the agreement in writing through an authorised representative.
Automated acknowledgements confirming receipt of an enquiry do not constitute acceptance of an offer or confirmation of a booking.
The website may link to or integrate with third-party services, including:
Third-party services are governed by their own terms and privacy policies. Face First Media does not control those services and is not responsible for their availability, security, content or practices.
A link to another website does not imply that Face First Media endorses that website or its operator.
We take reasonable steps to maintain the website and protect it against security threats. However, we do not guarantee that:
The website may be suspended temporarily for maintenance, upgrades, technical faults, security concerns or circumstances outside our reasonable control.
Users are responsible for protecting their own devices, systems and information.
Face First Media takes reasonable care to ensure that website content is accurate. However, errors, omissions or outdated information may occasionally occur.
We may change website content, structures, site availability, service descriptions, photographs, statistics, pricing information or other material without notice.
Photographs and visual representations are illustrative and may not always reflect current site conditions, surroundings, creative displays or structures.
To the extent permitted by law, the website and its content are supplied on an “as available” basis.
Face First Media does not make any warranty regarding:
Nothing in these Terms excludes any warranty, right or remedy that cannot lawfully be excluded under the Consumer Protection Act or another applicable law.
To the maximum extent permitted by law, Face First Media will not be liable for indirect, incidental, consequential or special loss arising from use of the website, including loss of profit, revenue, opportunity, data, goodwill or anticipated savings.
Face First Media will not be liable for loss caused by:
This limitation does not apply to liability that cannot lawfully be limited or excluded.
You may be responsible for reasonable losses, claims or costs suffered by Face First Media as a direct result of:
This clause will be applied only to the extent permitted by applicable law.
Our collection and use of personal information is governed by our Privacy Policy.
By submitting personal information through the website, you acknowledge that it will be processed for the purposes explained in that policy.
We may update these Terms and Conditions when our website, services, technology or legal obligations change.
The updated version will be published on the website with a revised “Last updated” date.
Continued use of the website after an update constitutes acceptance of the revised terms.
These Terms and Conditions are governed by the laws of the Republic of South Africa.
Any dispute will be dealt with by a court or tribunal with lawful jurisdiction in South Africa, subject to any consumer rights concerning jurisdiction, alternative dispute resolution or regulatory complaints.
If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.
A failure by Face First Media to enforce a provision does not amount to a waiver of that provision.
These Terms constitute the agreement governing use of the website but do not replace any separately signed campaign, production, service or landlord agreement.
Questions about these Terms and Conditions may be directed to:
Face First Media
Email: info@facefirstmedia.co.za
Telephone: 033 413 2439
Last Updated: July 2026
